Shipping

All orders are shipped by Australia Post Express. We offer free shipping on all orders over $100.
A $10 flat rate will be added at checkout to cover the cost of freight on all other orders. Please allow up to 3 days for your order to be processed, packed or shipped, unless it is being made to order. All Made to Order bags will be made, packed and shipped within 10 business days.

Returns/Warranties

As each piece is lovingly handmade specially for you - we don’t accept returns or exchanges. Our products are made to last, so will make any repairs on any faults within 2 years of purchase. Should you have any questions regarding repairs, please email hello@pinkymay.com.au.